Terms and Conditions

By opting in to receive SMS messages from Vital Home Care Inc, you agree to the following terms and conditions:

  1. Consent to SMS Communications: By opting in, you consent to receive SMS communications from Vital Home Care. Your mobile number and personal information will remain strictly confidential and will never be shared with third-party entities or affiliates for marketing or promotional purposes.
  2. Purpose and Types of SMS Messages: You will receive SMS messages from us regarding important updates, appointment reminders, and other relevant information. Message frequency may vary.
    1. Clients and Guests: Service updates, appointment confirmations, schedule reminders, and other relevant notifications.
    2. Job Applicant: Application status updates, interview reminders, and related communications.
    3. Employees: Daily schedule reminders, clock-in and clock-out notifications, operational updates, and related communications.
  3. Opting In: You can opt-in to receive SMS messages at any time by messaging “START” to 317-863-6281. You may also contact us directly to request to be added to our SMS messaging list.
  4. Opting Out You can opt out of receiving SMS messages at any time by replying “STOP” to any message. You may also contact us directly to request to be removed from our SMS messaging list
  5. Message Frequency: On average, you may receive between 1-10 messages per day, though this may vary depending on your requests. Below are sample messages:
    • Please clock in now to begin your scheduled shift today. Contact support immediately if you have any issues. You may opt out of receiving SMS messages at any time. Reply STOP, to opt out. If you require assistance, please reply HELP.
    • The employment application has been sent to your email. You may opt out of receiving SMS messages at any time. Reply STOP, to opt out. If you require assistance, please reply HELP.
    • Reminder: Your interview with the VA candidate is scheduled for today at 3:00 PM EST. Reply STOP to unsubscribe or HELP for assistance.
    • Update: Your virtual assistant has confirmed availability and will begin working on your tasks today. Reply STOP to unsubscribe or HELP for assistance.
    • Good morning! Your VA's weekly performance report is now available in your client portal. Reply STOP to unsubscribe or HELP for assistance.
    • Your schedule for this week has been updated. Check your portal for details. Reply STOP to unsubscribe or HELP for assistance.
    • Your employment application has been received. Expect a follow-up within 3-5 business days. Reply STOP to unsubscribe or HELP for assistance.
  6. Privacy Protection: Your privacy is important to us. Vital Home Care uses your mobile number solely for the purpose of delivering relevant SMS notifications. We do not disclose your number to third-party services or external organizations.
  7. Support and Assistance: For assistance or inquiries regarding our SMS communications, reply "HELP" to any message or contact our dedicated customer support team.
  8. Changes to Terms: We reserve the right to update or modify these terms and conditions at any time. We will notify you of any changes thru SMS notifications. Any changes will be posted on this page.

By opting in to receive SMS messages from Vital Home Care, you acknowledge that you have read, understood, and agree to these terms and conditions. Please review our Privacy Policy for information on how we collect, use, and protect your personal data. You can access our Privacy Policy

For more information or to contact us, please visit our website or reach out to our customer support team at 317-863-6281